WORLDWIDE SHIPPING

 

1. Buy
When you have finished shopping and want to go to checkout, press “Checkout”.
Here you enter information about shipping address, etc.
You must be 18 years to order.

2. Prices
Prices include VAT by 25%. If the VAT is changed, we reserve the right to change our prices accordingly.
Reservations regarding prices, see item 10 of this document.

3. Payment method (Card payment and Klarna)

Card payment, we handle card payments in cooperation with DIBS AB. We follow the distance records and at
Card payment is reserved for the purchase price of your card / bank account. Your card / account is charged in
in connection with the confirmation of delivery. We do not store card details and all handling of card information
handled through secure SSL encryption, as well as the banks’ latest security technology 3D Secure-you can feel
You’re absolutely sure when shopping with our card at Slöjdmaterial.com

If you also trade over 2000 SEK, we will ship freely (within Sweden)

Postal advance, can only be used in Sweden. You make your order, we process it and you get one
order confirmation on our website. You log in with the information that came with the auto-mail that is being sent to
The email address you provided at your order.

4. Shipping Services
You will receive an avi in the mailbox / sms and will redeem your package at your local postal office.

5. Delivery Time
* Normal delivery time is 7 days after we have received your order, provided the product is in stock.

6. Right of withdrawal, Returns
Under the distance contract law you have a statutory withdrawal right giving you 14 days return from the day you received the goods.
Before returning the product, we would like you to contact us at info@slojdmaterial.se. When we got back the product, inspected and noted
that it is not damaged, we will refund the value of the goods. You will be responsible for the shipping cost on return and can not return
the item against postage. Returns must be made in original packaging and the product must be returned unused and undamaged.

7. Complaint
All goods and packages that leave us are inspected. Should there still be something wrong with the product, we want you to contact immediately
us at info@slojdmaterial.se. You will then get instructions on how to make a correct notification.
If, of course, our fault is committed, we will be able to fix the error free of charge.
Visible error: To be notified directly to the item upon receipt of the item.
Wrong error: Will be notified to us within 3 days of receipt of the item.

8. Refund
You will receive a confirmation by email or phone regarding your refund once we have received and approved your return.
We will refund your money with the same payment option that you chose when you made the purchase.
Normal payback time is 1-3 business days.

9. Delivery to address outside Sweden
Deliveries outside of Sweden apply to other shipping costs. Depending on different items.

10. Reservations
We reserve the right to any printing errors and price changes. Should we mistakenly have an incorrect price on our website, we are entitled to charge the price we consider to be the correct one.
Color discrepancies may occur for technical reasons.

11. Other

Swedish law is applicable to this agreement. By sending the order to us, you are deemed to have accepted and accepted these terms.

12. Protection of personal data

In connection with registration and ordering, you agree that we store and use your information in our business for the sole purpose of completing and providing the service you expect from us. According to PUL (Personal Data Act) you are entitled to obtain the information we have registered and if you consider it incorrect or irrelevant you may request correction or removal from our customer register. If so, contact our customer service (please e-mail info@slojmaterial.se). We also ensure that we will not sell or transfer any personal data (see our privacy policy).
By 2018, PUL will be replaced by GDPR, which are new data protection rules that apply throughout the EU. Because we do not provide information to third parties, this does not directly affect PUL as regards processing of your information or our relationship with you as a customer.
One difference is that we as a company must have appointed a data protection agent. With us, our administrator is the Data Protection Officer. Do you have questions about how we treat your information, please look at our privacy policy or contact us at info@slojdmaterial.se.


Cash on delivery

Credit only by agreement.
Prepayment fee applies to orders below 2,000: -.
No other fees are added.
VAT (25%) is included.